FAQs
Please check out the questions and answers below. You can also reach out to our customer service team. We also offer chat below, or you can email us directly at: hello@cryptoforkiwis.nz
Cryptocurrency Common Questions
What Is Cryptocurrency?
Cryptocurrency is a digital or virtual currency that uses cryptography for security and is decentralised, meaning it's not controlled by any government or financial institution.
What Is Blockchain Technology?
Blockchain technology is a distributed ledger system that records transactions across a network of computers, ensuring security, transparency, and immutability of data.
How Do I Buy Cryptocurrency?
You can buy cryptocurrency through online exchanges, brokerages, or directly from other individuals. Always ensure you're using a reputable and secure platform.
What Is The Difference Between Bitcoin & Other Cryptocurrencies?
Bitcoin is the first and most well-known cryptocurrency. Other cryptocurrencies, known as altcoins, offer different features, technologies, or use cases. Each has its own unique characteristics and potential applications.
Is Cryptocurrency Secure?
Cryptocurrency transactions are secure due to advanced cryptography. However, the security of your assets depends on how you store them. Always use reputable exchanges, wallets, and follow best security practices.
Can I Use Cryptocurrency For Everyday Purchases?
While cryptocurrency can be used for purchases, its volatility and acceptance vary. Some businesses accept cryptocurrency, but it's not yet widely adopted for everyday transactions.
Orders, Shipping & Returns
How Do I Make An Oder?
Just click on the product of your choice, add it to your cart. This will take you to your shopping cart where quantities can also be changed. Then click 'checkout' to fill out your shipping and payment details. Either enter your credit card details to pay for your chosen items or we also offer other payment options.
Which Payment Methods Do You Accept?
Crypto For Kiwis accepts the following payment methods for online purchases:
• All major credit cards, as shown at checkout (Visa, Mastercard and American Express.)
• Apple Pay, Google Pay, Union Pay & Shop Pay.
Please note that your billing address must match the address on your credit card statement.
How Long Does An Order Take To Arrive?
Our orders normally arrive within 1-3 weeks of shipping. Please note that these orders may need to pass through the customs office, before it will be released for final delivery, which can occasionally cause additional delays. Once an order leaves the warehouse, carrier shipping delays may occur due to factors outside our control. We, unfortunately, can’t control how quickly an order arrives once it has left the warehouse. Contacting the carrier is the best way to get more insight into your package’s location and estimated delivery date.
How Much Is Shipping?
It's FREE. All orders made at Crypto For Kiwis have Free NZ Nationwide Shipping.
How Can I Track My Order?
Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates in the My Account area.
How To Return My Items?
We do not currently offer free returns. You will therefore need to cover all costs of returning any items to us yourself to our NZ address/ We advise that you mark your package ‘returned goods’ to avoid further duties. Remember: We strongly recommend that you return any items via a registered trackable service and obtain and retain proof of posting as we do not accept responsibility for items that fail to arrive with us. Please contact us before sending anything back to organise your return.
My Question Isn't Answered Here What Should I Do?
If you have more specific questions or need further information, please contact us directly.